From cyclones and floods to earthquakes, New Zealand homes can be left without power for days. Civil Defence advises every household to have what it needs to get through at least three days on its own.

Who to call

  • Call 111 if there is a fallen power line, sparks, fire or danger to life. Stay well away and treat every line as live.
  • Report the power cut to your lines company (the network that owns the poles and wires). Their faults number is on your power bill and their website.

During a power cut

  1. Use torches, not candles. A searchlight and head torch are safer.
  2. Keep the fridge and freezer closed.
  3. Listen to the radio for Civil Defence updates. A wind-up radio works without power or mobile signal.
  4. Never use a generator or barbecue indoors.
  5. Check on your neighbours, especially older people.

What to have ready

For official advice, see getready.govt.nz.

More advice: power cut checklist · international delivery · all guides.

We deliver to New Zealand

Our Power Cut Kit has a wind-up emergency radio, an LED searchlight, a head torch and a first aid kit for £99. Tracked delivery to New Zealand is £45.40 for the kit, or £37.05 for single items. Prices are in pounds sterling and import charges may apply on arrival.

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