Ice storms, blizzards and summer thunderstorms regularly cause power outages across Canada, and in winter a long outage can quickly become dangerous. The Government of Canada recommends every household be ready to look after itself for at least 72 hours.

Who to contact

  • Report outages to your local electricity utility. Their outage line and outage map are on your bill and website. Examples include Hydro One (Ontario), Hydro-Québec and BC Hydro.
  • Stay well back from downed power lines, treat them as live and call 911 and your utility.

During an outage

  1. Never use a generator, barbecue or camp stove indoors or in an attached garage. Carbon monoxide is deadly.
  2. Use flashlights, not candles. A rechargeable searchlight and a head torch are safer.
  3. Keep warm in winter. Close off unused rooms, wear layers, thermal gloves and use a rechargeable hand warmer.
  4. Protect your pipes. If the heat is off for a long time in freezing weather, ask your utility or a plumber about draining pipes.
  5. Stay informed with a hand-crank radio for local news and alerts.

Your 72-hour kit

  • Hand-crank or solar radio
  • Flashlights and a solar lantern that also charges phones
  • Water (about 2 litres per person per day) and no-cook food
  • A first aid kit and medicines
  • Warm blankets and winter clothing
  • A flask to keep drinks hot

For official advice, see GetPrepared.gc.ca.

More advice: power cut checklist · international delivery · all guides.

We deliver to Canada

Our Power Cut Kit has a wind-up emergency radio, an LED searchlight, a head torch and a first aid kit for £99. Tracked delivery to Canada is £34.40 for the kit, or £29.52 for single items. Prices are in pounds sterling and import charges may apply on arrival.

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