Older people can feel the cold more and may be anxious when the lights go out. A quick knock on the door can make a big difference.

Check in

• Knock on the door or call to see if they are OK.
• Make sure they have a working torch and know where it is.
• Check they are warm and have hot drinks or food.

Help them stay warm

Encourage layers, a hat and blankets. Hand warmers and warm gloves are simple, safe ways to add warmth without electricity.

The Priority Services Register

Older people, disabled people and anyone with a medical condition can join the free Priority Services Register through their energy supplier or network operator. They may get extra help and updates during power cuts. It is worth helping a relative sign up before winter.

Help them prepare

A small kit with a torch, a radio, a flask and a first aid kit makes a thoughtful gift for an elderly relative.

More advice: power cut checklist · what to do in a power cut · all guides.